Primary Care Services

Roane County Family Health Care, Inc. uses physicians, physician assistants and certified nurse midwives to offer a full range of health care for the entire family including geriatrics. We take pride in knowing our patients and in meeting the personal need of each patient we serve.

Office Visits

When making an appointment, please inform FHC staff of the reason for the visit, the nature of the problem, and the provider you wish to see. Please bring pertinent items with you, such as:

  • ALL Insurance Cards
  • Children’s immunization records
  • List of current medications
  • List of problems and questions

Upon arrival, you must sign in at the front desk. Please inform our staff of any changes in address, telephone number, or insurance coverage so that we may keep your records current.

Payment for Services

Payment is expected at the time service is rendered. If you cannot make your payment at the time of service, please discuss this with the front desk clerk before your appointment so a payment plan can be set up.

Preventive Care Services

Well Child Exams

Complete physical examinations are offered to protect your child from illness, as required by DHHR, Head Start and Kindergarten programs.

Vaccines

Required childhood immunizations as well as yearly flu and pneumonia vaccinations are offered.

Medication Assisted Treatment (MAT)

Our services can offer a pathway to hope!  We offer a safe, individualized, and comprehensive approach to promoting recovery from Opioid Use Disorder for men and women in our community ages 16 and older. There are five precepts to the program: Group therapy, individual therapy, prescriptions, participation in a 12-step program, and adherence to all service rules and case manager recommendations.  Individuals are eligible for participation in MAT services if they meet the criteria for Opioid Use Disorder and criteria for admission.  Prospective patients may enter the service through one of the three pathways:  direct referral from provider, a community referral, or self referral.  Most insurances are accepted, including Medicare and Medicaid.

Consultation and Education

Wellness programs, patient education and community education programs are offered.

Minor Surgery and Procedures

Wound care and minor office procedures are available including vasectomy.

Laboratory Services

All lab services are provided and billed directly by LabCorp. Results are received promptly.

Interpretation Services

Video Remote Interpreting (VRI) services are available for a variety of languages.

In accordance with Federal Law and U.S. Department of Agriculture policy, RCFHC is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex and familial status.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TDD).